Update: Persistent Random Client Disconnects

[Sweaty Hands]

For the past week or so I have been experiencing random client disconnects that I am unable to resolve.

I usually leave all 3 of my accounts logged in, even when I am AFK.

The disconnects only affect 1 client at a time, but given enough time will affect all 3 clients. The disconnects could happen after one hour, or 3 hours. It seems quite random.

All 3 clients are running UO Steam.

2 clients will have macros running, and 1 client is just idle.

After a disconnect occurs I am able to instantly reconnect without issue.

This has now happened on 2 separate Windows 10 desktops, my old one and the new one I just got Wednesday.

I am unable to find any internet connection issue on my side. I ran a constant ping for 40k packets with only 2 packets lost, during which time all 3 clients were disconnected.

I am also unable to find a server connection issue via tracert, screenshots attached.

Tonight when I go to bed I will disconnect my router and run a cable directly from my modem to my PC, however I am having trouble seeing how this will resolve anything based on the pings/tracert tests.

Please help!

 

[Sweaty Hands]

So I bypassed my router for a solid 12 hours and had 0 client disconnects.

My router is only 6 months old and nothing changed on my end when all this started happening.

I have reconnected my router to see how it pans out.

Can anyone think of things to check in my router that could cause this issue?

 

[JDXM]

probably you already did this, but if not the first suggestion would be check if a new firmware update is available!

But bear in mind the UOF host has still been having some issues by the sounds of it.

 

[Sweaty Hands]

According to @eppy there are no host issues.

@JDXM Can you please elaborate? I also have a couple friends experiencing issues.

My router firmware is up to date, I am using a brand new computer with brand new installs of everything.

I wish I had a way to test my connection to UOF with something other than the login server. I have to imagine that there could be an issue at a different level than just the login server.

 

[JDXM]

I guess it's just easy to dismiss the odd connection issue due to the fact the that UOF's host had been having more than it's fair share of problems over a few months or more.

I think a less determined person would just accept that packet loss leading to the odd random client disconnect is inevitable.

You could try leaving some polling pings running to a few different hosts if you wanted to investigate further to try and narrow down if there is a specific connection issue.

 

[Sweaty Hands]

I guess it's just easy to dismiss the odd connection issue due to the fact the that UOF's host had been having more than it's fair share of problems over a few months or more.

I think a less determined person would just accept that packet loss leading to the odd random client disconnect is inevitable.

You could try leaving some polling pings running to a few different hosts if you wanted to investigate further to try and narrow down if there is a specific connection issue.

I am not not having packet loss, thats the issue. 2-5 packets lost over 30-40k packets is nothing and should never result in a disconnect to any type of server.

Also, these are not "odd random client disconnects." I have been getting all 3 accounts disconnected within 1-3 hours -persistently- for over a week now.

This is primarily concerning for me as I run a vendor gater at WBB and this has greatly impacted the sales of my and my guilds vendors.